Four Seasons Private Jet Experience
FAQs
Learn more about what you can expect from our seamless Private Jet Experience, from the moment you book your trip to every aspect of travelling on your adventure of a lifetime.
Throughout your journey, you will discover a stunning range of destinations while enjoying an oustanding Four Seasons experience every step of the way.
How do you look after guests' safety and security?
The personal safety of our guests is of the utmost importance. Travelling by private jet allows us to operate our global journeys with enhanced flexibility, safety and security far beyond what commercial travel can provide. If it becomes necessary, we can adapt our itinerary to make timely changes to destinations or routings, even while we are in the air. Before and throughout the trip, our advance staff on the ground prepare extensively for our arrival in each destination. Our Guest Relations team is happy to connect with you directly to discuss any further questions you may have.
How do you look after guests' health?
The fully customized Four Seasons Private Jet has a hospital-grade air filtration system that renews cabin air every two to three minutes, removing 99.9% of particles, viruses and bacteria. A dedicated journey physician travels with us on each journey to support guests, staff and flight crew in staying healthy. Should any health needs arise, the physician will connect with local medical staff if services are needed. Travelling by private jet offers us the ability to change itineraries as needed, at any stage of the journey.
Private Jet Journeys will adhere to guidelines outlined by the Centers for Disease Control and Prevention (CDC) at the time of departure, as well as any additional practices required in our itinerary destinations. The CDC recommends all vaccines be up to date when travelling. Based on this recommendation, we recommend, but do not require, the COVID-19 vaccine to travel on one of our journeys.
Please contact our Guest Relations team for any specific questions about our health and safety protocols and they will be happy to assist you.
Who are you partnering with to operate journeys?
The Four Seasons Private Jet Journeys are sold and operated by TCS World Travel. The aircraft is operated by Titan Airways.
What kind of guests travel on your journeys?
Our like-minded guests come from all around the world. Our journeys appeal to cultured, well-travelled people seeking unique travel experiences that would not be possible to arrange on your own. Many of our guests become close friends and remain in touch long after returning home from the journey. The majority of our travellers are English-speaking, but for non-English speakers, translators can be arranged at each destination for an additional fee.
Are children allowed?
Most of our journeys are designed with adults in mind, with full and diverse itineraries crossing multiple time zones, touring and more that may not be appealing to younger travellers. If you would like to travel with children on these trips, we recommend that you consider only well-travelled, older (12-plus) children. For those who are interested in travelling with younger children, we do offer select family-friendly journeys. Please contact our Guest Relations team to inquire about family trips and discuss the specifics.
What staff accompanies me on the journey?
The dedicated on-board journey team includes a Director of Guest Experience, Journey Concierge, Journey Manager, Assistant Journey Manager and Executive Chef, as well as a Journey Physician who is chosen by our medical advisors at Boston MD from Harvard University. In addition, the jet flies with an experienced 14-person cabin and flight crew, including seven flight attendants equipped with Four Seasons service training to meet your every need during flight. We also send an Advance Travel Manager ahead to each destination to ensure all arrangements are in place before our arrival and provide additional support on the ground.
What kind of activities can I expect?
Our journeys are carefully curated to feature unique and inspiring experiences that highlight local culture, history, cuisine, active options and meaningful connections with people and places. In each destination, you will be able to choose from a range of planned excursions and customize your experience based on your interests. From heli-flightseeing over the volcanoes in Kona to a hands-on Thai cooking class in Chiang Mai, there are many opportunities to personalize your trip of a lifetime. Your Guest Services Manager will be available to assist you in choosing your sightseeing activities approximately 5 months prior to departure, but you will also have the freedom and flexibility to change your selections during the journey with the help of the Journey Concierge. This article from Four Seasons Magazine offers a guest’s perspective on the kinds of tailored activities to choose from on our trips.
Are all tours done in groups?
We offer a variety of immersive activities in each destination to ensure the itinerary is as unique as each of our guests. The most popular activities are conducted in small groups of 6 to 8 people maximum, with private guides for each group. All tours are conducted in English using the best local guides. Should you prefer to leave your days fully flexible or experience any activities on your own, we can also arrange personal tours just for you at an additional cost.
Are all meals included?
All meals are included in the cost of the trip, from the welcome dinner beginning at the first destination through breakfast at your leisure on the final morning. Most meals in our destinations will be at your leisure, where you will be free to dine on your own or with new friends. We will provide a curated list of dining options, including local restaurants in urban destinations. The Journey Concierge will assist with dinner reservations ahead of arrival. You can also expect a group gathering in each destination that allows you to mingle and connect with your fellow travellers. All of the in-flight menus are developed and overseen by the Four Seasons Executive Chef throughout the journey. We incorporate local flavours and ingredients as much as possible to further enhance your dining experiences.
What if I have special dietary restrictions?
Your Guest Services Manager will contact you shortly after your booking is confirmed to obtain information about yourself, including any special dietary requirements. Our Executive Chef designs the in-flight menus with dietary restrictions in mind, and will oversee all meal preparation for on-board meals and group events. Our Four Seasons journey team will also ensure that all your dietary needs are met throughout the journey at each destination.
What beverages are included?
All beverages, including alcohol, are included while on board the private jet. For group meals and hosted cocktail receptions, an extensive variety of beverages will be provided including beer, wine, soft drinks and cocktails. For à la carte lunch and dinner, any soft drinks, wines offered by the glass, beer, and cocktails are included. Complimentary filtered water is available at all times while touring and in our hotels.
What is not included in the trip cost?
The program does not include: airfare to and from your home city; passport and visa fees; personal expenses such as laundry or telephone charges, optional additional activities, such as golf fees, spa services not covered by resort credits, private cars and drivers and private touring; and top-shelf liquor, premium bottles of wine, and snacks consumed outside of flights on the private jet and regular daily meals.
What should I pack?
All beverages, including alcohol, are included while on board the private jet. For group meals and hosted cocktail receptions, an extensive variety of beverages will be provided including beer, wine, soft drinks and cocktails. For à la carte lunch and dinner, any soft drinks, wines offered by the glass, beer, and cocktails are included. Complimentary filtered water is available at all times while touring and in our hotels.
Experience Four Seasons luxury and service at 40,000 feet while travelling between destinations aboard a custom-designed private jet.
What kind of jet do we travel on?
The custom-configured Four Seasons Private Jet is a first-class-dedicated Airbus A321neo. The aircraft features 48 Italian leather flat-bed seats with 6.5 feet (2 metres) of personal space as well as a dedicated on-board lounge area for relaxing and enjoying your flight. The aircraft is operated by Titan Airways.
Are there any overnight flights?
We carefully design our itineraries to optimize timing while providing the ideal guest experience. We avoid overnight flights, allowing you to enjoy the Four Seasons accommodations and the comfort of our award-winning beds each night of the journey. However, the Private Jet offers us the flexibility to travel overnight should weather or unforseen circumstances require it.
Can I choose my jet seat?
Once we have received your journey deposit, we will reserve seats for you and provide a Jet Seating Diagram for review. All seats on the jet are identical and offer the same amount of personal space. If you prefer to choose alternate seats, you may send us your preferred selection. Seat requests are granted based on availability, and the order in which they are received.
What can I bring on board the aircraft?
For carry-on luggage, we recommend one small bag for items such as books, iPads and personal items, along with one other personal bag such as a purse or camera bag. Most countries have similar liquid restrictions to TSA regulations, so any liquids, aerosols, gels, creams and pastes taken onboard should be in containers that are 3.4 ounces (100 milliliters) or less per item. Your bags must fit in the overhead compartment, and please keep in mind while packing your carry-on that you will be carrying it on and off the jet, often using jet stairs. For your convenience, you can leave personal items on the aircraft that you plan to use only while on the jet. In addition, a bespoke cabin bag is also provided for you on the jet and is yours to keep.
Stay at Four Seasons Hotels and Resorts around the world, as well as other accommodations carefully curated by Four Seasons in our most remote destinations.
What kind of jet do we travel on?
We reserve the highest category deluxe rooms at each property as the reserved room for the journey. You will also have the option to upgrade to a wide variety of suites based on availability.
Our Guest Relations team provides a seamless booking experience to help you choose the perfect journey for you and reserve your seat.
Are there arrangements for solo travellers?
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What is your policy for trip cancellations and refunds?
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry’s standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum. Private Jet Journeys will adhere to guidelines outlined by the Centers for Disease Control and Prevention (CDC) at the time of departure, as well as any additional practices required in our itinerary destinations. The CDC recommends all vaccines be up to date when travelling. Based on this recommendation, we recommend, but do not require, the COVID-19 vaccine to travel on one of our journeys. Please contact our Guest Relations team for any specific questions about our health and safety protocols and they will be happy to assist you.
How is my deposit protected?
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Can I join a journey after it has departed, or leave early? Do you offer partial segments to be purchased at reduced rates?
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Does the journey include any insurance coverage?
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Can you help with my commercial airline reservations?
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Do I need visas for the trip?
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When you travel with us, you can rest assured that we take care of all the details and logistics of your journey.
How much luggage am I allowed to bring, and who handles the luggage?
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Do you have a sustainability program?
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Do you have any additional questions?
Our Guest Relations and Guest Services departments are happy to assist in answering any of your questions. Please call +1 (206) 753-0048(North America) or +1 (888) 215-2728 (worldwide), Monday through Friday from 8:00 am to 5:00 pm Pacific Time, or email contact@fourseasonsjet.com.
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